Uggghh!!!!

Disclaimer: This is a venting post. I don't blame you if you don't want to read it.
What is the deal with crappy workmanship and customer service these days???? I have no doubt that my expectations are way to high but seriously what is the deal. About 2 weeks ago our dishwasher just stopped working. About the only thing these days that I can count on is that something expensive is going to break. Jordan was on the worst rotation of all times and the last thing I could think about was washing dishes by hand with the little time I had in the day to do the dishes to begin with (I know I sound so pretentious). Jordan had his one day off and we went and shopped around for a new dishwasher. We purchased one, mind you it was not cheap, and it was delivered. Jordan spent a good amount of time installing it (we didn't want to spend the extra money to have it installed). He finally gets it all put together and runs the dishwasher and water starts gushing out of the front end (not the hose or water connection). Ugggghh. So Jordan checks, double checks, triple checks the instructions and it was installed properly. He calls Sears and they say, "Oh sorry, it is probably a faulty gasket, we will send out a technician but the soonest will be in 5 days." Wow, thanks Sears for sending someone out SO SOON to fix a BRAND NEW appliance that we haven't even gotten to use. We have such confidence in this dishwasher, not!
A few days later, we take Jordan's new car (since his old one broke down and the repairs cost more than the cars was worth) to get the windows tinted. I know, I know, we did not NEED to get the windows tinted but Jordan really WANTED it. So I do some research and find a place that comes highly recommended. We drop it off and when we come back to pick it up there are tons of bubbles. The guy tries to convince us that this is normal and they will go away. Now, I have had several of my cars tinted and actually dated a guy who worked at a tint shop and that is a bunch of b.s. The owners says that if it is still like that in 5 days to bring it back (it actually got worse) and he will be MORE THAN HAPPY to redo all of the windows. He says it was probably because the tech worked too fast and it was windy out. Wow, thanks guy! It would have been even better if you did it right the first time. Like we have confidence that you will do it correctly the 2nd time. What a major inconvenience!!!!
So is it just me or is an apology for crappy workmanship just not good enough??? Ugggghhhh!!!!